Refund & Returns Policy
Last updated: 2 November 2026
We want you happy with every bottle. If you're not, you have 30 days from the date your order is delivered to ask for a refund.
What's covered
- Unopened products in their original packaging: full refund of the product price.
- Damaged, faulty or wrong items: a free replacement or a full refund, including shipping. Please send a photo within 30 days of delivery.
- Opened products: because supplements can't be resold once opened, we can't accept them back, unless the item was damaged, faulty or wrong.
How to ask
Use our Contact page with your order number and the reason. We reply within 2 business days with return instructions. Please don't send items back before we reply.
Return shipping
For change-of-mind returns, you pay return shipping, and the original shipping isn't refunded. If we made the mistake, we cover it.
Refund timing
Approved refunds go back to your original payment method within 5-10 business days after we receive the return (or approve a damaged-item claim).
Your rights
This policy doesn't limit any rights you have under the consumer laws where you live.